Greyforest

Greyforest ::: Support Tickets for WordPress Plugin

Version: 1.0.0
Requires: 6.0.0
Tested Up To: 6.7.2
Last Updated: Apr 08, 2025

  • description
  • installation
  • changelog

description

Allow registered users to create support tickets, with admin/user email functionality.

EMAIL SETTINGS

  • Send admin or user emails when new reply posted by either
  • Provide default support email that is different from WP admin

MESSAGE SETTINGS

  • Allow one/multiple ticket creations per day, per user
  • Message display order (new->old, old->new)
  • Set limit for daily reply count for users

TICKET SETTINGS

  • Custom ticket generation options for Prefix (2-10 characters)
  • Custom ticket generation options for random string (6-10 characters) or sequential (using post_id)

CUSTOM SUPPORT STATUSES

  • Create unlimited custom support statuses and choose accompanying color code

COMPATIBILITY

  • This plugin is compatible with PHP7 & PHP8

Icons made by https://www.flaticon.com/authors/srip from www.flaticon.com.

installation

  1. Upload the Support-Tickets-for-WordPress.zip folder to the /wp-content/plugins/ directory.
  2. Activate the plugin through the 'Plugins' menu in WordPress.
  3. You can configure the Plugin Settings by clicking the "View Settings" link beneath the plugin name, or visiting the admin menu item.

changelog

1.0.0 -> April 5, 2025

  • Initial version.
REQUEST ACCESS